Amid new normal, DDVMH actively advocates contactless payments and online consult services


With the practice of physical distancing expected to be prolonged, Dagupan Doctors Villaflor Memorial Hospital (DDVMH), a leading healthcare provider in the Metro Dagupan area, actively offers contactless payment options, so patients would not have to carry cash,
lessening the chances of being infected by or being carriers of the new coronavirus.

Patients availing of the hospital’s Villaflor On Demand and Hello Dok services can now pay via GCash and PayMaya. They may download and register on their e-wallet app of choice, then call DDVMH to avail of their needed services. The hospital’s call center agent will then request the needed details and provide the instructions and payment link for an efficient transaction.

Villaflor On Demand is the hospital’s mobile medical service offering laboratory extraction services in patients’ homes -- the first in the Metro Dagupan area -- as well as home delivery of medicines.



Meanwhile, Hello Dok is an online consult program that allows patients to see a doctor through online channels such as Zoom, Facebook Messenger, Google Meet, and Doxy.me. Through this program, patients remain safe at home and avoid the risk of infection from the virus. 

Under this program are two services: Telekonsulta and COVID Helpline.

Telekonsulta provides patients with non-emergency conditions with an alternative to consulting with their doctors face-to-face. 

For COVID-related concerns, patients may opt to use the COVID Helpline. This service provides patients with medical information as well as preliminary counseling on COVID-19. 

To consult through the Hello Dok program, patients may contact the hospital using these numbers: 0917-714-8564, 0939-903-3320, or (075) 522-7629. They may also reach DDVMH through email ddmh.helpdesk@gmail.com and facebook at facebook.com/ddvmh.helpdesk.

By launching these off-site, contactless services, DDVMH is reinventing how medical centers provide healthcare, showing its expertise in meeting and going beyond Metro Dagupan’s medical needs.

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